Tips To Make Your First Call To Sutherland Weston Valuable And Meaningful

In the course of any given week, we speak to a number of folks who have a business problem, goal or project that they are seeking help on or advice with. If you’ve come across this page, perhaps you’re in that same situation.

You may have been referred to our agency by someone you trust or someone we’ve worked with before. Maybe you came across our site from a Google search or you’ve seen samples of our work. However you came to find us, we want to make sure that any interaction you have with us is meaningful and valuable.

What’s The Cost & Price Going To Be?

We assume that if you are looking at Sutherland Weston, you very well may be looking at or talking with other agencies as well. If so, we also know that getting to a price, a quote or a number is a common way to compare options when solving a problem.  It’s normal, natural and expected for folks to look at a variety of options and  ask about cost. We want to help and to do that right, we’ll need to learn a little about your company and the issue or goal you’re seeking help with.

Our Billing Structure

You can find an overview of our billing rates and methods here.

The First Call

When you call Sutherland Weston, you’ll be connected with an experienced marketing professional. Whether it’s one of our partners – Elizabeth Sutherland and Cary Weston – or an Account Manager, our folks are skilled at asking the questions necessary to help better understand what you’re looking for and how we may be of assistance. And, if we can’t be of assistance, we’ll do our best to point you in the right direction.

How To Be Best Prepared

We have a series of questions that we’ll go through in the first call, all designed to help us understand your needs, your concerns, and the factors that influence what success may look like.  To make the most of your first call to Sutherland Weston, we recommend you be prepared to discuss the following topics:

• What is the problem, goal, or issue you’re seeking to find help with?
• What have you tried so far?
• What does success look like?
• Where are you in the process of finding help?
• What are the constraints – people, politics, time, money, capacity – that could hinder progress and delay success?
• Who needs to be involved in the discussion to help you make a decision?
• Is there an identified budget for what you’re looking to accomplish or are you in the exploratory stage of the budget process?

Being prepared to discuss the questions outlined above will help to ensure your first conversation with Sutherland Weston is a meaningful and productive use of your time and help get us and you closer to talking about a number with confidence.